Overview
EireaNet Inc (ENET) privacy statement recognizes the value of privacy of its clients and its guests.
This privacy notice provides more specific information on how EireaNet Inc text messaging service collects and processes your personal information.
Scope
The notice applies to our practices for gathering and disseminating information related to the ENET text messaging service (“we”, “us”, or “our”) and is meant to provide you an overview of our practices when collecting and processing personal information.
How We Collect Information
We collect personal information in the following circumstances:
- Direct Collection, when you provide information by responding to text messages.
- From ENET sources, when we import your contact information from other ENET systems and sources, such as ticketing system.
- Automated Processes, when the Twilio platform gathers information as you interact with the service.
What Type of Information We Collect
We directly collect the following personal information:
- Opt-out preferences
- Content of your text message responses to us.
Collection from ENET Sources
We import personal information from ENET systems and sources. The information includes:
- First and last name
- Phone number.
Automated Collection
We automatically collect the following personal information:
- Device status indicating whether a device is available for messaging
- Carrier (e.g. Verizon, AT&T, etc.)
- Country associated with the phone (we are not sending international text messages)
- Delivery status
- Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)
How This Information Is Used
We use the personal information we collect to communicate with you regarding EireaNet Inc operations and services, such as:
- Updates, to keep you informed of important dates or activities specific to your relationship with ENET.
- Promotional Activities, to share opportunities that may be of interest to you, incentives, discounts, and offerings though a variety of ENET services.
With Whom This Information Is Shared
We do not sell or rent your personal information. We may, however, share your personal information in limited circumstances, such as with partners or external service providers that support business activities.
We require our service providers to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing services on our behalf.
We may also share your personal information when required by law, or when we believe sharing will help to protect the safety, property, or rights of EireaNet Inc.
What Choices You Can Make About Your Information
If you wish to unsubscribe from text messages for a campaign, you can reply with words, such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stop all’ and you will no longer receive messages.
If you wish to re-subscribe, reply with words, such as ‘start’, ‘yes’, or ‘unstop’.
Please note that unsubscribing from text messages from one campaign will not unsubscribe you from other campaigns. Unsubscribing will not remove your information from source ENET systems.
The accuracy of your contact information is critical for the delivery of text messages.
How Information Is Secured
EireaNet Inc recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. EireaNet Inc strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.
EireaNet 